You have two options, and you may not have known the 2nd was even possible! 1 – Remove Webex and migrate to Microsoft TeamsĪn extremely common question is: “How do we officially move users off Webex when we move to Microsoft Teams?” Your Cisco users may have organically introduced Webex as the collaboration tool in your company and could see Microsoft as the competing intruder. When you plan for that great day when your Microsoft Teams rollout is complete, do you have a plan for your Cisco Webex users? So this hybrid UC co-existence could come in a variety of ways. In a recent independent survey, we learned that 62% of businesses using Cisco endpoints are using Microsoft Teams in parallel.
What is missing from these plans is a common scenario we run into with our customers…ĭeploying Microsoft Teams when some users also use Webex. Microsoft outlines 4 key stages to rolling out Teams:įurther to this, Microsoft has published a series of videos to aid your Teams deployment. These are both robust, tried, and tested frameworks that help deploy and adopt Skype for Business and now Teams.īefore you get started on your rollout, Microsoft has published a Getting Started Guide for IT Admins. The introduction of Microsoft Teams came with the Practical Guidance for Cloud Voice framework – formerly the Skype Operations Framework. If this is the case at your company, read below as there are special considerations for those Webex users when the rest of your company is deploying Microsoft Teams. If not, do employees generally know which app to use to get the fastest response from any given colleague?.If each employee has a login for both chat apps, will they need to actively use and monitor both on both desktop and mobile?.Does each user have an account provisioned on both apps or only one of them?.How can you be sure a colleague who primarily uses Webex will be able to message a colleague who primarily uses Microsoft Teams?.Using two or more messaging platforms within your organization isn’t inherently wrong.īut, when unifying communication, there are potential friction points if not architected appropriately.
If you use Cisco hardware for video conferencing, this could mean you have users already using Webex for messaging. So, the chance of traditional Cisco houses using Teams have increased exponentially. Microsoft Teams now boasts over 145 million daily active users.
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